How to Pick the Perfect All-Inclusive Resort For Your Next Trip

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All-inclusive resorts promise stress-free vacations that include food, drinks, activities, and entertainment all in one convenient price. But not all resorts are created equal. Planning the perfect trip takes more than just picking a destination and hitting “book now.”

I recently stayed at three different Sandos Resorts in Riviera Maya as part of a press trip, and I learned a lot about what goes into choosing the right resort and how to make the most of your stay.

Know What All-Inclusive Actually Includes

The term “all-inclusive” can mean different things depending on the resort. Here’s what is typically included in most packages:

• Accommodations such as standard rooms or suites
• Meals from buffets and sometimes a la carte dining
• Snacks and room service, depending on the resort
• Alcoholic and non-alcoholic drinks
• On-site activities like fitness classes, non-motorized water sports, and nightly entertainment
• Gratuities are typically baked into the total price, though tipping is still encouraged

What are considered extra costs at all-inclusive resorts? 

• Specialty dining at premium restaurants
• High-end or imported alcohol
• Spa services and wellness treatments
• Motorized water sports like jet skis or parasailing
• Off-property excursions
• Airport transfers, which may or may not be included

Make sure to clarify what is and isn’t included before you book so you can plan and budget accordingly.

Understand How Pricing Works

All-inclusive pricing is usually per person, based on double occupancy. The cost will vary depending on:

• Seasonality, such as peak versus off-season
• Room type, like standard rooms versus suites
• How early you book

If you’re traveling with a larger group or family, you might need to book a suite or multiple rooms. Some resorts offer family suites that can sleep up to five, while others have connecting rooms or apartment-style accommodations. Keep in mind that larger or upgraded rooms will come at a premium.

When I stayed at Sandos Caracol, we stayed in one of their newly renovated Eco Family rooms, which had a king bed and a set of bunk beds. It was a great setup for families with younger kids. But they also offered larger suites and apartment-style rooms for bigger families.

Pick the Right Resort Location and Style

Where your resort is located can significantly impact your experience.

• Do you want to be close to the airport to minimize transfer time?
• Do you want to explore the local area or stay mostly on-site?
• Are you looking for seclusion or easy access to the city?

For example, Sandos Caracol is nestled in the jungle and features Mayan ruins, wildlife, and natural cenotes. It’s a great choice for families wanting an eco-focused experience. In contrast, Sandos Cancun is in the heart of the hotel zone and feels more urban and upscale. It is now an adults-only resort, making it a better fit for couples or solo travelers.

Time Your Trip Strategically

If you can, consider traveling during off-peak times. You’ll usually find better rates and smaller crowds. However, families like ours who follow a traditional school calendar are often limited to summer, spring break, or holidays.

Also, check seasonal weather conditions. Lower prices often align with rainy seasons or less-than-ideal beach days.

Match the Resort to Your Travel Needs

Not all resorts are family-friendly. Some are adults-only, while others cater specifically to kids, teens, or multigenerational groups. Ensure the resort’s vibe matches your travel party.

• Sandos Playacar offers a huge water park and beach access, great for active families.
• Sandos Caracol offers robust kids’ and teen programs, along with plenty of nature-based activities.
• Sandos Cancun caters to adults with wellness amenities, a smaller footprint, and more upscale dining.

Research Dining Options

Food can make or break an all-inclusive stay. You may not be able to taste it ahead of time, but you can definitely research it.

Look at:

• Number and type of restaurants, including buffets, a la carte, and room service
• Whether specialty restaurants require reservations
• Dietary accommodations
• What’s actually included in your package

I was impressed with all the dining options during my trip, but Sandos Playacar stood out the most. Their Cupcake Café offered coffee drinks and snacks throughout the day. They also had a build-your-own burrito spot that reminded me of Chipotle. It was a big hit in my book.

Read the Right Guest Reviews

Guest reviews can help you evaluate service quality, but they can also overwhelm you. Focus on consistent comments rather than outliers. Here’s how I filter:

• Look for common themes in food, service, and cleanliness
• Use keywords like family, beach, kids club, dining, or pool to find relevant reviews
• Take extremely negative or overly positive reviews with a grain of salt

Make Sure It’s Worth the Cost

All-inclusive resorts aren’t cheap, so make sure you’re getting value for your money. Look for resorts that offer packages with added perks or promotions, such as free nights, resort credits, or “kids stay free” offers.

Also, evaluate whether the resort meets any accessibility needs your family might have.

Practical Tips for First-Timers

Here are a few additional tips to help your stay go smoothly:

• Confirm what’s included by double-checking with the resort before you go
• Book dining early, especially if restaurants require reservations
• Explore the resort on your first day to get familiar with the layout
• Download the resort app for schedules, menus, maps, and more
• Stay hydrated and use sunscreen to enjoy your time
• Use the in-room safe to keep your valuables secure
• Take advantage of the included activities, like poolside games or evening shows
• Schedule downtime to relax instead of packing your itinerary
• Check for hidden fees, including extras like premium alcohol or excursion pricing
• Talk to the staff for personalized tips or suggestions

Make the Most of Concierge Services

Most all-inclusive resorts have concierge desks where staff can help you:

• Book dining reservations
• Schedule spa appointments
• Plan off-site excursions
• Get local insights

It’s a free service that can enhance your trip planning and save time.

Enjoy a Stress-Free Vacation by Choosing the Right Resort

Choosing the right all-inclusive resort takes a little homework, but the payoff is worth it. Focus on matching your travel style and your family’s needs with the resort’s offerings. Whether you’re planning a family vacation, romantic getaway, or a group trip, you want your resort to work for you, not against you.

By planning ahead, researching options, and using the tips above, you can make your all-inclusive vacation smooth, relaxing, and full of unforgettable moments